Our Commitment to you


Your personal details and any information about your tests or treatments will not be shared with anyone outside the sexual health service without your permission; this includes your GP.

If you are under 16, your details will still be treated confidentially and no one in your household will be contacted without your permission. However, staff may encourage you to talk to your parents, guardian or another trusted adult.


If you have a disability, please let us know so we can accommodate your needs. All of our clinics have disabled access, disabled parking, a hearing loop and sign language translators.


Please let us know if you would like us to use our telephone translation service, if English is not your first language.

Under 20?

You are welcome to bring a friend or relative to any of our clinics. If you would like to bring a companion please let the clinic know. Please also let us know if you would rather be seen alone.